Contact information

Have a question about your order, a product, shipping, or anything else? Our team is here to help. Reach out via any of the options below and we'll get back to you as soon as possible.

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Contact Details

Store name: Arinmode
Registered address: 81 Alexandra Avenue, South Yarra, Victoria 3141, Australia
Email: info@arinmode.com
Website chat: Available during business hours on our website

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Customer Service Hours

(GMT+10)

Day	Hours
Monday – Friday	8:00 AM – 6:00 PM
Saturday – Sunday	8:00 AM – 4:00 PM

Enquiries received outside business hours, or on Australian public holidays, will be responded to on the next available business day.

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Response Time

We aim to respond to all enquiries within 24–48 hours. During peak periods (holidays, promotional events, or seasonal surges), response times may be slightly longer. We appreciate your patience.

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Before You Contact Us

You may find the answer you're looking for in one of our help pages:

• Frequently Asked Questions
• Track Your Order
• Shipping Policy
• Return & Refund Policy

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Related Policies

Terms of Service | Privacy Policy | Shipping Policy | Return & Refund Policy | Payment Policy