Payment Policy
Last updated: April 19, 2026
At Arinmode, we are committed to providing our customers in Australia with a secure, transparent, and seamless payment experience. This policy outlines the payment methods we accept, the currency used, how we handle payment security, and what to do if you experience any issues.
Accepted Payment Methods
We accept the following secure payment methods:
| Payment Method | Type |
|---|---|
| 💳 Visa | Credit / Debit Card |
| 💳 Mastercard | Credit / Debit Card |
| 💳 American Express | Credit Card |
All payments are processed at the time of order confirmation. No order is dispatched before payment has been successfully authorised.
Payment Security
The security of your payment information is our highest priority. All transactions are processed through secure, encrypted payment providers compliant with the PCI-DSS (Payment Card Industry Data Security Standard).
Our website is protected by a valid SSL/TLS certificate, ensuring all data exchanged between your browser and our server is fully encrypted.
We never store your full credit card or payment details. All sensitive payment data is handled exclusively by our certified payment processors.
For more information on how we handle your personal data, please see our Privacy Policy.
Payment Confirmation
After your payment is successfully processed, you will receive an order confirmation email containing all relevant order details. If you do not receive this email within 30 minutes of placing your order, please:
- Check your spam or junk folder.
- Verify that the email address entered at checkout is correct.
- Contact us at info@arinmode.com if the issue persists.
Failed or Declined Payments
If your payment is declined or cannot be processed, we recommend:
- Double-checking your card details (card number, expiration date, CVV).
- Ensuring your card is authorised for online purchases.
- Verifying that sufficient funds are available or that your spending limit has not been reached.
- Trying an alternative payment method.
- Contacting your bank or payment provider if the issue continues.
If you continue to experience difficulties, reach out to us at info@arinmode.com and we will do our best to help you complete your order.
Currency & GST
All transactions on our website are processed in AUD ($). GST (Goods and Services Tax) is included in the displayed price of all products unless otherwise stated.
If your bank or payment provider applies currency conversion fees or international transaction fees, these are entirely your responsibility and outside our control. We recommend checking your bank's terms before placing an order if you are paying from a non-AUD account.
Payment Disputes & Chargebacks
If you notice an unauthorised charge or discrepancy related to an Arinmode order, please contact us first at info@arinmode.com before initiating a chargeback or dispute with your bank or payment provider.
We are committed to resolving all payment issues quickly and fairly. Initiating a chargeback before contacting us may delay resolution and could affect your ability to place future orders.
If your issue cannot be resolved directly with us, you may contact:
- Australian Competition and Consumer Commission (ACCC): https://www.accc.gov.au
- Australian Financial Complaints Authority (AFCA): https://www.afca.org.au
- Consumer Affairs Victoria: https://www.consumer.vic.gov.au
Customer Service
For any questions related to payments or your order, our team is available:
Email: info@arinmode.com
Monday – Friday: 8:00 AM – 6:00 PM (GMT+10)
Saturday – Sunday: 8:00 AM – 4:00 PM (GMT+10)
Response time: Within 24–48 hours
Company Information
Store name: Arinmode
Registered address: 81 Alexandra Avenue, South Yarra, Victoria 3141, Australia
Email: info@arinmode.com
Related Policies
Terms of Service | Shipping Policy | Return & Refund Policy | Privacy Policy