Privacy Policy

Last updated: April 19, 2026

Welcome to the Privacy Policy of Arinmode. We are committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data. Please read this policy carefully before using our website or placing an order.

This policy applies to customers and visitors in Australia and is governed by the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Data Controller

Store name: Arinmode
Registered address: 81 Alexandra Avenue, South Yarra, Victoria 3141, Australia
Email: info@arinmode.com

2. Information We Collect

We collect personal information when you visit our website, place an order, or contact us. The types of data we may collect include:

2.1 Information You Provide

Full name
Email address
Billing and shipping address
Payment information (processed securely by our payment providers — we do not store full card details)
Order history and preferences
Messages sent to our customer support team

2.2 Information Collected Automatically

When you visit our website, certain technical information is automatically collected and stored in server log files. This may include:

Pages visited on our website
Date and time of access
Volume of data transferred
Referring URL
Browser type and version
Operating system
IP address (truncated or anonymised where technically possible)

Purpose: Maintaining a secure and functional website.

3. How We Use Your Information

We use the information we collect to:

Process and fulfil your orders
Send order confirmations and shipping updates
Respond to your inquiries and customer service requests
Improve our website, products, and shopping experience
Detect and prevent fraud or unauthorised transactions
Comply with applicable legal obligations
Send marketing communications (only with your consent)

4. Google Analytics

We use Google Analytics to analyse website usage and improve our store's performance. Google Analytics uses cookies and similar technologies to collect information about how visitors use our site (e.g. pages viewed, time on site, interactions). Your IP address may be processed in a truncated or anonymised form where technically possible.

Information generated by Google Analytics may be transmitted to and stored on Google's servers, which may be located outside Australia. We rely on appropriate safeguards for any such international data transfers.

Opt-out: You can opt out of Google Analytics data collection by installing the Google Analytics Opt-out Browser Add-on. For more information about how Google handles your data, please see Google's Privacy Policy.

Purpose: Analysing site performance and improving user experience.

5. Cookies

We use cookies and similar technologies to enhance website functionality, improve user experience, and analyse site performance. Cookies are small text files stored on your device that help us recognise your browser and remember certain settings.

Types of Cookies

Essential cookies: Required for the website to function (e.g. shopping cart, checkout). Cannot be disabled.
Analytics cookies: Help us understand how visitors use our site (e.g. Google Analytics).
Marketing cookies: Used to deliver relevant advertising based on your browsing behaviour.

You can manage or disable cookies at any time through your browser settings. Instructions for common browsers:

Please note that disabling certain cookies may affect the functionality of our website and your shopping experience.

6. Sharing Your Information

We do not sell your personal information. We may share your data with trusted third parties only where necessary to operate our store, including:

Payment processors (e.g. PayPal, Visa, Mastercard, American Express) — to securely process transactions
Shipping carriers — to fulfil and deliver your orders
Shopify Inc. — our e-commerce platform provider (151 O'Brien Street, Ottawa, Ontario, K2P 2L8, Canada)
Analytics providers (e.g. Google Analytics) — to analyse site performance
Legal authorities — where required by law or to protect our rights

All third-party providers are required to handle your data in accordance with applicable privacy laws and our data processing agreements.

7. International Data Transfers

As we use Shopify Inc. (Canada) and Google Analytics (United States) as service providers, some of your personal information may be transferred to and stored in countries outside Australia. We take reasonable steps to ensure that any overseas recipients handle your personal information in a manner consistent with the Australian Privacy Principles, in accordance with APP 8.

8. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes described in this policy, including:

Order data: Retained for a minimum of 7 years to comply with applicable tax and accounting obligations under Australian law.
Customer account data: Retained until you request deletion or close your account.
Marketing data: Retained until you unsubscribe or withdraw consent.

9. Your Rights Under the Australian Privacy Act

Under the Privacy Act 1988 (Cth) and the Australian Privacy Principles, you have the following rights:

The right to access the personal information we hold about you (APP 12).
The right to correct personal information that is inaccurate, out of date, incomplete, or misleading (APP 13).
The right to complain about a breach of the APPs to us or to the Office of the Australian Information Commissioner (OAIC).
The right to remain anonymous or use a pseudonym where lawful and practicable (APP 2).

To exercise any of these rights, please contact us at info@arinmode.com. We will respond to your request within a reasonable time, and no later than 30 days.

If your concern is not resolved to your satisfaction, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at https://www.oaic.gov.au.

10. Data Security

We take the security of your personal information seriously and implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, misuse, alteration, or disclosure. Our website is protected by a valid SSL certificate, ensuring that all data exchanged between your browser and our server is encrypted.

Please note that no data transmission over the internet can be guaranteed as completely secure.

11. Children's Privacy

Our website is not directed to children under the age of 15. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us at info@arinmode.com and we will delete it promptly.

12. Cookie Consent

When you first visit our website, a cookie notice will be displayed. By continuing to use our website, you acknowledge the use of cookies for essential functions. Where analytics or marketing cookies are used, we will seek your consent where required. You may change your cookie preferences at any time through your browser settings.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements, our business practices, or our services. The current version will always be published on this page, and the "Last updated" date will be adjusted accordingly. We encourage you to review this policy periodically.

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