Shipping Policy

1. Where we ship

Arinmode currently ships orders to:

• United States
• United Kingdom

Orders must be submitted with a valid delivery address in one of the supported markets above.

2. Shipping cost

Arinmode currently offers free standard shipping for orders delivered to the United States and the United Kingdom.

No minimum order value is required for free standard shipping.

Any available shipping method and applicable shipping charge will be shown during checkout before you complete your order.

3. Business days

Business days for the processing and delivery estimates in this policy are Monday through Friday, excluding applicable public holidays.

Saturdays, Sundays and applicable public holidays are not counted as processing or transit business days unless expressly stated otherwise.

4. Processing and delivery times

Our delivery estimate consists of two stages:

• Processing time: the time required to prepare your order for dispatch.
• Transit time: the estimated time between dispatch and delivery.

Based on the processing and transit periods below, our current estimated total delivery time is 7–15 business days.

5. Order cutoff

The applicable order cutoff depends on the delivery market and is stated in section 4 above.

For delivery-estimate purposes, an order submitted after the applicable cutoff begins processing from the next business day.

Orders submitted on Saturdays, Sundays or applicable public holidays begin processing from the next applicable business day.

The cutoff determines when the processing period begins. It does not represent a guaranteed dispatch or delivery time.

6. Order processing

After the applicable cutoff rules have been applied, an order normally requires 1–3 business days to be prepared for dispatch.

Processing may include confirming order information, preparing products for shipment and completing the necessary fulfilment steps.

The processing period is separate from the estimated carrier transit period of 6–12 business days.

7. Shipping confirmation and tracking

When tracking information becomes available for your shipment, it may be sent to the email address associated with your order.

Tracking information may require some time to become active after a shipment has been handed over for transportation.

You can check the latest available shipment status through our tracking page.

8. Delivery estimates

The delivery periods stated in this policy are estimated delivery windows and are not guaranteed delivery dates.

Delivery can occasionally be affected by circumstances outside Arinmode's reasonable control, including carrier disruption, severe weather, public holidays, transportation disruption or other logistical events.

Where we become aware of a material issue affecting your order, we will take reasonable steps to assist with the shipment.

Nothing in this section removes or limits any mandatory rights or remedies you may have under applicable consumer law in relation to delayed or undelivered goods.

9. Delivery address

Please check your delivery address carefully before completing your order.

If you notice an error after placing your order, contact us as soon as possible at info@arinmode.com.

We will try to assist where the order has not yet progressed too far through fulfilment. However, an address change cannot always be guaranteed after an order has entered processing or has been dispatched.

10. Delayed or missing deliveries

If your order has not arrived and the estimated delivery period has passed, first check the latest available tracking information.

If you still need assistance, contact info@arinmode.com with your order number so that we can review the shipment.

Where an order is confirmed as lost, cannot be delivered or otherwise requires a remedy, Arinmode will provide an appropriate solution according to the circumstances and applicable law. Depending on the circumstances, this may include replacement or a refund to the original payment method.

Any mandatory rights relating to delayed or undelivered goods remain unaffected.

11. Damaged, incorrect or defective items

If you receive an item that is damaged, incorrect, defective, not as described or otherwise does not conform to your order, please contact us at info@arinmode.com.

Include your order number and a description of the issue. Photographs may be requested where they are reasonably useful for identifying or confirming the nature of the problem.

A request for photographs does not remove or restrict any statutory consumer rights.

Defective, incorrect or otherwise non-conforming products are handled separately from ordinary change-of-mind returns. Nothing in this Shipping Policy limits the remedies available under applicable consumer law.

12. Returns

Arinmode offers a 30-day commercial return period for eligible products in the United States and the United Kingdom.

Return conditions, the designated return address, return shipping costs, exchanges, refund processing and the applicable return procedure are explained in our Return & Refund Policy.

Statutory cancellation and defective-goods rights remain unaffected where applicable.

13. Questions about shipping

If you have a question about an Arinmode shipment or delivery, contact:

Email: info@arinmode.com

You may also use our Contact page or visit our Frequently Asked Questions.