Contact

To help us help you more quickly, please include your order number (if you have one) and the email address used for payment.

This helps us locate your order faster.

Please do not send full card details. If your order arrived damaged, please reply to our email and attach photos.

Note: our response may end up in your spam folder. If you do not receive a response within 48 hours, please check your spam folder.

Contact and details

Address

81 Alexandra Avenue
South Yarra, Victoria 3141
Australia

Opening hours

Monday – Friday: 8:00 AM – 6:00 PM
Saturday and Sunday: 8:00 AM – 4:00 PM

Transport

Order processing time 1–2 business days
Delivery timeframe 4–6 business days
Total estimated delivery time 5–8 business days

Order Cut-Off Time: 16:00 (GMT-7), Monday to Friday.

FAQ

Check if your specific question has already been answered in your FAQ page.